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Engineered for riders who demand the perfect balance of control efficiency and trail-tuned performance the MY27 FOX DHX Live Valve Neo brings the proven feel of coil suspension into FOX’s next-generation electronically controlled platform. With completely updated internals for MY27 the DHX Live Valve Neo delivers greater sensitivity improved durability and more precise tuning making it a powerful option for modern All-Mountain and aggressive trail bikes.
At the heart of the redesign is a new monotube architecture paired with a high-flow main piston assembly delivering a smoother more controlled ride feel with exceptional small-bump sensitivity and mid-stroke support. The result is improved rear-wheel traction and composure on rough terrain—performance that closely approaches the benchmark feel of FOX’s flagship suspension designs.
Durability and ride refinement have also been enhanced. A new more robust MCU bottom-out bumper assembly provides improved bottom-out control while increasing long-term reliability under heavy impacts. An updated top-out bumper reduces noise and harshness ensuring quieter more refined suspension action across technical terrain.
The MY27 DHX Live Valve Neo retains FOX’s focus on practical tuning and rider customization. Tool-free adjusters offer 11 clicks of Low-Speed Compression (LSC) and 16 clicks of Low-Speed Rebound (LSR) allowing riders to dial in their suspension quickly and precisely for changing trail conditions or riding styles.
Additional features include bearing mount compatibility on both sides for improved frame integration and reduced friction helping the suspension move more freely through its travel.
Available as part of FOX’s updated MY27 suspension lineup the DHX Live Valve Neo is designed to deliver exceptional traction durability and electronic suspension performance for riders pushing the limits of modern All-Mountain riding.
Key Features
New monotube architecture with high-flow main piston assembly for enhanced sensitivity and support
Updated MCU bottom-out bumper for improved durability and impact management
Improved top-out bumper for quieter suspension operation
Tool-free tuning: 11-click Low-Speed Compression and 16-click Low-Speed Rebound
Bearing mount compatible on both sides for smoother suspension movement
Integrated Live Valve Neo electronic suspension control for optimized efficiency and traction
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PAYMENT SECURITY
We hope you find our website easy to use. Should you have any questions or require assistance before placing an order, please telephone our sales team on 020 8508 0682 or email info@tritoncycles.co.uk.
PAYMENT METHODS
We accept most major credit and debit cards through Stripe, our secure online payment provider. We also accept payments through PayPal, including any eligible PayPal payment options displayed during checkout.
Payment information is processed securely by Stripe or PayPal using encrypted payment technology. Triton Cycles does not receive or store your complete card details.
The payment methods available to you will be displayed during checkout and may vary depending on the value of your order, your location and the payment provider’s eligibility requirements.
CURRENCY
All purchases, payments and refunds are processed in Pounds Sterling (GBP).
Where your card or PayPal account is held in another currency, your bank, card issuer or payment provider may apply its own exchange rate or currency conversion charges.
Triton Cycles is not responsible for exchange-rate movements or conversion fees. As a result, the amount credited to you following a refund may be higher or lower than the amount originally debited in your local currency.
Standard Business Hours Monday - Friday: 09:00 - 17:00
Most Saturday: 09:00 - 12:00 (By appointment only. Please call in advance to organise.)
Sunday: Closed
Free Delivery Delivery is free on most orders over £75.00, with delivery starting from £3.95 for orders below this value. There are surcharges for international deliveries, off-shore deliveries and some areas of the UK. Postcodes that are considered to be remote or offshore are as follows: AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-40, PH30-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3. Accurate delivery costs will be provided at checkout where applicable. Our dispatch time for in-stock items is usually 24-48 hours and delivery typically takes a further 3-5 working days. Please ensure you select the correct delivery options to display the correct postage cost to avoid any delay on your order. Not selecting the correct options may incur additional charges (Please see 'Courier Selection' for more information).
Bike deliveries to Scotland will have a charge of £100.00, excluding highlands and islands. We have limited deliveries for bikes to Scottish postcode areas. If you're not able to place an order with your delivery address please contact us to check.
Bikes All bikes are checked in our workshop prior to dispatch. We deliver most of our bikes fully built up in our own Triton Cycles vans. Please note - some bikes are delivered partially assembled - this varies from model to model, please call to confirm what building is required prior to ordering. Bike delivery times may vary depending on the delivery address.
Delivery for International Orders All international orders, including countries within the EU are sold exclusive of VAT but may be subject to import duties and taxes, which may be levied once a shipment reaches your country. For details of current customs charges please contact your local Customs authorities. UK VAT is not charged for orders delivered outside of the UK.
Is your country not listed on our website? Feel free to get in contact with us and we will quote you a price! Message us on our Contact Us page and make sure to include your postal code/zip code. We will not be able to deliver to PO BOX and BFPO addresses.
We will always try our best to meet agreed delivery times, however we cannot guarantee them due to third party couriers or workshop load. We shall not be liable for any consequential losses due to delayed delivery times.
The delivery charge for any international orders returned due to unpaid customs and duties charges will not be refunded.
Please note that for international returns the return shipping and any reverse duties & taxes are the responsibility of the customer.
Please Note: We are unable to ship DT Swiss products to the USA.
Courier Selection Choosing the incorrect shipping option for your country/location may cause delays as we may have to amend the order and apply any additional shipping fees. Any order cancellations due to a refusal to pay the correct shipping fees may incur additional processing charges.
Billing & Delivery Addresses Please ensure your billing & delivery address is correct when placing your order. We will do our best to ensure that all our customers receive their order but we are not responsible for any mis-delivery if the delivery address is incorrect.
Stock Check The majority of our products are usually in stock and we try to keep our stock levels as up-to-date and as accurate as possible. However sometimes our system may not be updated in time and a product may be out of stock despite the product page showing it as 'In Stock'. If you are interested in a product and would like to double check the availability of it, please feel free to contact us before placing your order.
Dispatched Dates/Due in Dates (Pre-orders) We try to provide as accurate as possible information on the arrival of our pre-order products. The dispatched dates/due in dates shown are an estimate of when the products will be available as provided by our suppliers. The dispatched dates/due in dates are subject to change. We will do our best to keep our customers updated.
At Triton Cycles we aim to make returns as straightforward as possible.
If you purchase an eligible item online, you have 14 days from receiving your order to notify us that you wish to cancel it. Once you have notified us, you then have a further 14 days to return the goods.
The quickest and easiest way to arrange a return is to log into your Triton Cycles account, open the relevant order and select the returns option. This records the return against your order and helps us process it more quickly when it arrives.
If you are unable to arrange your return through your account, please contact us before sending anything back.
For a full refund, products should be returned in a condition consistent with reasonable inspection and, wherever possible, complete with their original retail packaging, internal packaging, accessories, manuals and fittings.
Please do not write on manufacturer packaging, attach courier or postage labels directly to it, or use branded product packaging as the outer shipping box. Please place the product inside a suitable mailing bag or separate outer box.
If an item has been fitted, installed, used or handled beyond what would reasonably be necessary to inspect it, and this has reduced its value, we may make an appropriate deduction from the refund.
Unless an item is faulty, damaged or has been supplied incorrectly, return shipping costs are the responsibility of the customer.
If an item arrives damaged, is faulty or is not the item you ordered, please contact us before returning it. Retain all packaging and, where possible, provide photographs showing the item and any damage. In many cases we may be able to resolve an issue without requiring the complete product to be returned.
If you believe that an item may be faulty or require a warranty claim, please contact us first rather than booking it as a standard return. Our experienced team or workshop may be able to diagnose the issue remotely or advise on the quickest way to resolve it.
Lithium-ion batteries, including e-bike batteries, are subject to special transport restrictions and should not be returned using an ordinary postal or courier service without first contacting us.
Bicycles purchased online may be returned in accordance with your applicable statutory rights. Please contact us before returning a bicycle so that we can advise on the appropriate return method. Collection costs for change-of-mind bicycle returns will normally be payable by the customer.
For bicycles purchased and collected in-store, we do not accept returns simply because you have changed your mind. Exchanges on unused items may be considered at our discretion where a suitable alternative is available.
International return shipping and any reverse duties or taxes are the responsibility of the customer unless otherwise agreed. Original delivery charges are not refunded where an international order is returned because customs or import charges have not been paid.
All purchases and refunds are processed in Sterling (GBP). Triton Cycles is not responsible for differences caused by exchange-rate movements or charges applied by banks or payment providers.
